Frequently Asked Questions
Everything you need to know about shopping with Levin Furniture & Mattress.
What are your furniture delivery options?
We offer several delivery methods, including our professional White Glove Delivery service, where our team will assemble and place your furniture in the room of your choice, as well as convenient doorstep drop-off.
Do you offer financing for large purchases?
Yes, we provide various flexible financing plans through our partners, including no-interest options for a set period with minimum monthly payments to help you furnish your home today.
What is your return policy on mattresses?
We offer a 120-night Sleep Comfort Guarantee on select mattress sets. If you are not satisfied after a 30-day adjustment period, you may exchange your mattress for a one-time processing fee.
Can I track my furniture order status?
Absolutely. Once your order is placed, you can use our online 'Track My Order' tool with your phone number or order ID to see real-time status updates and delivery scheduling.
Do you provide a warranty on your products?
All products come with a manufacturer's limited warranty. Additionally, we offer Levin’s Protection Plans that cover accidental stains, spills, and structural damage for several years after purchase.
Can I pick up my furniture at a warehouse?
Yes, customer pick-up is available at our regional distribution centers. Please ensure you bring a vehicle capable of safely transporting your items and any necessary tie-downs.